OUR CUSTOMERS OPINIONS OF OUR SERVICE           Camshafts

Bumper arrived today--very good quality and very good fit. I wish half the dealers we used gave the same service. 

Very pleased with engine supplied. (for '51 reg. T4 Transporter - ABL 1.9 Turbo). Salesman was really on the ball. He could not have done more to help.

M.R. Pollard, Birling, Kent

A big thank you to all concerned for the VW Polo fuel pump. You made an O.A.P very happy.
Richard Harris, Penzance, Cornwall

Just a note to say outstanding service. The right bit, (rear shock) fast and accurate. Tell lady who sorted it for me, many thanks. She's a diamond. Best regards
Mark Gregory, Dersingham, Norfolk, via e.mail

Received Audi A4 suspension arms, wheel bearing, brake discs, pads and etc. Thank you for a wonderful service.
Thomas Crook, Macclesfield, Cheshire

Thank you ever so much for providing these parts (Touran hub and front end parts) and for your service. I really appreciate everything.
Aldean Fenton, Kingston, Jamaica, via e.mail

I am writing again but this time to thank you and your staff for an excellent service from day one. I am very pleased with the end result and cannot wait to fit and start my new engine, looks good. Again many thanks.
Jim Oram, Tadley, by letter

Just to let you know I received the parts yesterday (Golf mk3 VR6 new shocks & springs) and I'm in the process of having them fitted to the car. Thanks for the excellent service provided, I will no doubt be purchasing from Volks-Apart again.
Mike Owen, Huy Gray Ltd, Anglesey, via e.mail

Engine arrived today as promised - again thanks for your help.
Lee Phillips, Stamford, Lincs, via e.mail

Many thanks for your assistance. The item (turbo diesel water hose) arrived this morning in A1 condition. I will look forward to using your company again.
Michael Robson, Lincoln, via e.mail

Thank you for your excellent service and helpfulness during the recent confusion re 'wrong gearbox' collection. Throughout, your staff have been great.
David Chatterton, Merseyside, via VW Christmas card

Just wanted to say a massive thankyou to all the superb staff at Volks-Apart for your fantastic service and help. I recently purchased a reconditioned EQY gearbox from you for my VW polo which is now fitted and working perfectly. Polite and informative on the phone, extremely quick delivery & well packed, you even arranged to pick my old gearbox up and gave me a prompt cash back on my credit card.I really couldn't have hoped for better service and it was an absolute pleasure to deal with your staff. I will definitely be highly recommending you and look forward to using you again should I need any more spares. Thanks again guys, absolutely chuffed to pieces!!
Justin Woods, Thatcham, Berks, via e.mail

Re Audi part I tried to order on line. Your system wouldn't let me past a certain point so I telephoned and the lad I spoke to was most helpful. The part arrived very quickly and I was very impressed with the service I received. I will certainly use your firm again and recommend you to all my friends. Merry Christmas frae Bonnie Scotland. Slainte
Eric Sutherland, Scotland

Paul Williams, Argyll,

Please find enclosed the exchange front brake calipers from my Audi A8.

Thanks again for your helpful advice and excellent service.

I will certainly use you again when the time comes.

Regards,

Paul Williams

John David, Almeria, Spain

Thank you so much for the parts you sent (to Spain). Not only were they right, but on time, and I would like to thank you for the way you

handled this transaction.

Thanks very much.

John David

Malcolm Wakely, Diss, Norfolk

You recent sent me a passenger door lock for my Skoda Octavia 1900 'W' reg. It was fitted today and is working fine.

My wife if very pleased!

I now need a boot lock for same vehicle.

Thanks,

Malcolm

Dr. Saxon Ridley, Colwyn Bay,

Great service. Thank you. The part (Polo '03 Polo drivers side rear light) arrived yesterday and I fitted it in five minutes today.

Thank you very much.

Saxon Ridley

Richard Elson, Matlock, Derbys

Thanks for the part. ('52 A4 Avant offside tail light unit). Great service, and reasonably priced.

Many thanks.

Tim Walklet, Cheshire, via e.mail

(Left Cheshire 4 a.m. to drive to us in SE London/Kent borders to have his A3 gearbox reconditioned & fitted while he waited.)

Just like to say thanks for the top service and that we got back ok.

Many thanks,

Tim

Paul Cooper, Cheshunt, via e.mail

Thanks for all your labour and hard work on the gearbox - its like driving a new car - well done.

Bob Yeldham, Britanny, France, via e.mail

Had to re-order rear pads as the wrong ones were sent. Did I complain...NO...mistakes happen.

The correct set were sent on Tuesday 10th, received them on Wednesday 11th...AND I LIVE IN FRANCE.

Well done guys n gals, top notch service.

Bob,

Britanny, France

Chris Mora, New Plymouth, New Zealand, via e.mail

Parts turned up today. ('98 Passat new headlights and new a/con blower motor)

Thank you for your awesome service. I will be recommending you to all other VW owners here in NZ.

To buy all three items from you and get them shipped here was the same price as one headlight from the local VW agents!

Cheers,

Chris

John Burgoyne-Probyn, Hungerford, via letter

Ref Octavia estate r/fog and etc.

Thank you for going that extra mile in sorting out my rear wiper motor which, due to a model change, required

a replacement third brake light that contained the water nipple for the wash-wipe along with the upgraded wiper arm to match.

   As promised, please find enclosed third brake light without wash nipple, along with my now redundant wiper arm.

Out of courtesy I swapped the blade on your replacement arm to my original blade and hence I am returning your wiper blade.

   Your efforts on my behalf were well above what may reasonably be expected in the circumstances and as I have already

mentioned, I will continue whenever possible to recommend your company to anyone who requires VW group spare parts

from a company that gives exemplary service.

Yours sincerely,

S. Traynor, Liverpool, via letter

Please find my exchange A/C pump as requested.

I thank you for your efficient service and will recommend you for any future requirements.

D. Howieson, via E.mail.

Ordered part Wednesday, received it Thursday. Now fitted and working perfectly. Can't thank you enough for excellent service from

first contact to well packaged delivery.

Thanks again,

Derek Howieson,

T. Anthony, via E.mail.

Thank you for the delivery of my VW Polo 86 headlight switch. It was well wrapped and would have survived a World War 2 bomb.

I will definitely use your service again. Once again thank you for the safe delivery.

Dave King, Porthcawl, Wales via e.mail.

Thanks for the prompt attention. (Transporter T4) Mirror fitted, no problem.

Regards,

Dave

Dennis Wheeler via E.Mail

(Golf SE) grille received next day. Excellent Service. Will use you again of necessary.

Many Thanks

Socrates Efstratiou, Malta

I really think you are one of the best company that I found on the internet because you are really interested in your customers and you know how to make a customer happy by giving him some spare parts that are really hard to find. I really thank you for your interest and I hope that you stay like this. You keep our old cars running.

Brian Marshall, Ealing, London, via e.mail

Just to say thanks for the prompt reply  and the quick delivery of the Golf 4 mirror switch received,

Eddy Boyle, Skibbereen, Co. Cork. Ireland.

Delighted with LT35 new calipers. Thanks a lot.

Simon Huntridge via e.mail

Can I just say a HUGE thanks for the speedy delivery of the AYD Beetle engine I ordered last week. It has gone in a treat and runs as sweet as a nut. Best of all it was a very good price. A HIGH QUALITY service which I would recommend to anyone. Many thanks again.

Michael Rice, Southmoor, Oxfordshire.

Re fuse relay board.

I would at this stage say how impressed I was with Volks-Apart and you yourself Neville for the swift way things were handled during all the aspects of my order, and will have no hesitation in contacting Volks-Apart in the future for any parts.

Lindsay via e.mail

Hi thanx for the distributor, arrived yesterday and is now fitted on car,
works brilliant delighted, but i have another problem, clutch has gone on
car, do u have 1 and what price is it???
Cheers
Lindsay

Grant Edwards - e.mail.

Just wanted to say thanks for the rapid response to my internet search for a new door handle and lock for my VW Polo yesterday.

Item arrived promptly this morning.

Will keep your details for when I next need some new or reconditioned parts.

Thanks again.

James Glover - Sandhurst, Berks.

Received new Audi A3 facelift rear lights. Brilliant! Came sooner than expected too. Very pleased. Now interested in facelift headlights...

Simon Webley - e. mail.

Ordered '97 Polo central locking pump. Thank you. Arrived today and incredibly happy with the part.

Marianne - Performance VW Magazine Forum. Replying for request for VW dismantlers in London.

Volks-Apart is quite good. I've got loads of bits off them over the years!

Davidwort - Club GTI Forum.

Got some Passat power steering pipes for Corrado for 25 quid mail ordered from Volks-Apart in London.

Very good nick too. VAG wanted in region of £200 for ONE.

Biggrim - Corrado Forum.

Just a big up to Volks-Apart. Ordered my Passat rear handles & mechs on Thursday and they got delivered Friday afternoon.

Just need to say good work guys.

Roger Jenkins, Haverfordwest, Pembs, SW Wales,

Thanks a lot guys for your excellent service recently. You may or may not remember but I was looking for a brake caliper for my Golf GTI. Regards.

Graham (e.mail)

Ordered an ECU from you last week. Just a quick thanks for saving me hundreds of pounds!

Mark (e.mail)

Great site. Keep up the good work.

Jose Guilherme, Coimbra, Portugal.

(VW Sharan) Seats arrived today. Everything is ok. Thank you very much. It was a pleasure to do business with you.

Your Portuguese buddy, Joe Guilherme.

 Mrs. Atwill, Reading, Berks.

Have used you before. Always very helpful. Now supplied me with Polo exhaust manifold, studs, nuts & gasket at quarter of main dealer price.

Barrie Theakston, Market Weighton, York

Many thanks for the very professional service you have given.

I will recommend your company to all colleagues and friends.

Paul Wright, Settle, N. Yorks
   Got the Audi leather interior today and would like to thank you for an outstanding service!
Can't believe how quickly it arrived and how well it was packaged! I know of a few breakers that could follow your example!
Thanks again, much appreciated and feel free to add my details and comments onto your testimonial page!
 

Mr Peacock, LONDON, Surrey - Purchased: Headlight unit
Excellent service - called me within 15 minutes of the enquiry, received Genuine VW part at 1/2 the price next day!
Mr Humphries, London
Volks-Apart are quite simply excellent. Used them last time I had a VW and their knowledge base and parts availability has always been fantastic.

Mr Ian Keasley, Collingham, NEWARK, Nottinghamshire - Purchased: window regulator
Very good service

Mr R Grandfield, SHEFFIELD, Yorkshire - Purchased: glove box handle
excellent, would use again.

Mr Robert Robinson, COVENTRY, Warwickshire - Purchased: Off Side Driveshaft
Excellent service - great assistance and confirmation of exact requirements, well packaged & quick delivery

Mrs Natalie Teasdale, COVENTRY, Warwickshire - Purchased: WING MIROR, FRONT GRILL PLASTIC, FRONT VALANCE
FANTASTIC PARTS AT COMPETITIVE RATES - MAKES A REFRESHING CHANGE!

Mr Dominic Osman, SWINDON, Wiltshire - Purchased: Front bumper
Good value

Mr Alastair Mckay, LONDON, Middlesex - Purchased: roof aerial
Good service, quick delivery.

Mr Boggiano, Oldham
Carb arrived in good condition and the 90 day warranty is very reassuring. Brilliant next day delivery service and nice people to deal with too. Well recommended!

Mr Pol Cherry, GLASGOW, Lanarkshire - Purchased: rear parcel shelf
9am ordering on monday. 11am delivery on tuesday to the highlands of scotland! could not have been better!

Mr Geoff Thomas, BRISTOL, Gloucestershire - Purchased: abs pump
Helpful staff, speedy delivery.

Ms Richard Lamb, BUSHEY, Hertfordshire - Purchased: Electric wing mirror
Very helpful, cheap and arrived when they said it would.

Mr Mihail Dumitrescu, ENFIELD, Middlesex - Purchased: head lamp
all ok with the part

Mr Duncan Edwards, ROCHESTER, Kent - Purchased: FRONT PANEL, HEADLIGHT
Excellent price, great service, got the parts next day as promised.

Mr Stewart Atkinson, Caol, FORT WILLIAM, Argyllshire - Purchased: door trims
very speedy delivery and very helpful

Mrs Faux, North West
Very pleased with results 

Mr Kincla, Midlands
A great service I will be using this again.

Mr Holdsworth, Midlands
Great service, many thanks.

Mr Godley, North East
All I can say is thank you - please keep up the good work!

Mr Mcelhatton, North East
Thank you for a great service

Mr Lindley, North West
Part was with me within 24 hours & was exactly the right one! Super service - just wish I'd found you years ago!!

Mr Batchelor, Midlands
Very efficient service - the part arrived quickly, in very good condition, and now been fitted.

Mr Ahuja, London
Thank you for the excellent service. I look forward to using you again in the future.

Mr Lawrie, Scotland
Great service (again) - very fast and very happy!!!

Mr Aicken, Wales
Excellent service, many thanks!

Mr Matthews, Ireland
Volks-Apart came up trumps! Many thanks.

Mr Matthews, Ireland
Great service from Volks Apart, would use again.

Mr Storer, Midlands
Excellent response

Mr Walton, Yorkshire
I was contacted by phone about 2 mins after enquiry!

Mr Bukovets, Stratford-upon-Avon
Volks-Apart were very helpful, would most definitely buy from again!!

Mr Yeardley, Rochdale
I was very happy with the service of these people, will use again in the future. Highly recommended! 

Mr Bolton, Derbyshire
Excellent service

Mrs Payne, Gosport
Delivery was truly excellent - 8.15 am the very next day!

Mr Straszewski, Berkshire
Excellent service, quality parts and great prices - would use again.

Mr Slaven, Yorkshire
Very happy with the part despatched by Volks-Apart!

Mr Smith, Hereford
Very good service

Mr Meek, Croydon
Received a first class level of service - keep up the good work!

Mr Wildblood, Flintshire
Very polite on the phone - very helpful and easy to deal with. Would buy from again.

Mr Williams, Newquay
Very happy with my purchase from Volks-Apart - ordered easiIy and saved about £40!

Mr Trotman, 
Very friendly service

Mr Shiells, Inverness-Shire
Absolutely first class delivery from Volks-Apart. Parts ordered mid afternoon and were with me in North of Scotland less than 24 hours later - unbelievable!!!

Mrs Asher, Midlands
Hassle free, quick and cost efficient.

Miss Dawes, Midlands
Brilliant service. No trouble at all, and worked like a dream. Will contact them in the future.

Mr Kaya, Not UK: isle of man
We would like to say a big thank you to Del at Volks-Apart - he was very helpful and got the part to us very quickly. Well Done Del - we will definitely recommend your service to others as well as using you again in the future.

Mr Chapman, Midlands
Superb service from Volks Apart - would definitely use again.

Mr Gaskin, London
Within FIVE MINUTES of placing my enquiry, this firm rang me to confirm they had the part - absolutely fabulous!

Mr Chapman, Midlands
Excellent service. So much so I would use them again.

Mr Burton, London
Thanks very much. I would have no hesitation in ordering from you again.

Mr Harding, Thames Valley
Very good service thank you.

Mr Rayner, North West
Very helpful and good knowledge of parts.

Mr Parker, South West
The suppliers were very helpful and delivery was arranged quickly and efficiently.

Mr Dunning, Midlands
Very friendly, Very helpful.

Mr Sutherland, Scotland
Very helpful & had all parts required.

Mr John Dunning, Midlands
Very friendly, very helpful, excellent part & service…

Mr John Weir, Scotland
First class service - cheers!

Mr Scott King, Thames Valley
Volks Apart were very helpful and really knew about their parts.

Mr Alan Craig, London
No problems whatsoever! Top service & part!

Mr Mark Sutherland, Scotland
Very helpful, supplied all parts I required & very speedy delivery!

Mr Hamish Renner, Scotland
Parts arrived in full working, very good condition. No problems.

Mr Richard Oppe, Thames Valley
Excellent service. Part delivered in 24 hours and the car was back on the road very quickly. 

Mr Les Smith, Midlands
Volks-Apart not only gave me the best price possible but also delivered it within 48 hours.

Mrs Della Dabin, London
The service was excellent. It saved me a lot of time and hassle. 

Mr Simon Lee, Thames Valley
Nice, efficient service. I received the part I required the day after I submitted my request.

Mr Simon Jones, London
This service is amazing. The part was sourced, bought and fitted within 24 hours.

Mr M Helliwell, North West
The service was very good - I would definitely use again .

Mr J Day, London
Very impressed and will recommend to others.

Mr T Ashworth, London
Very good service and Volks Apart were very helpful.

Mr N Elliman, London
Excellent service from the guys at Volks-Apart. Can't fault it.

Mr Gulley, Thames Valley
Excellent service. It saved me a lot of hassle.

Mr M Hoskins, South West
Many thanks for your swift service as I have received the spares I required within 48 hours of my initial enquiry.

Mr D Illingworth, Yorkshire
What a great site. I have been looking for a fan for months but never thought of using the net.

Mr Bartlett, Wales
I am very grateful to you for the excellent service I received. Keep up the good work.

Mr R Oppe, Thames Valley
Excellent service. Delivered in 24 hours and car back on the road again very quickly. Very cost effective as well

Mr Johnson, Midlands
Very happy. A great service which saved me lots of time and effort.

Mr Clark, North East
I was very impressed at the quick response. You saved my bacon. Nice one!